ACH Specialists

  • 10-Jan-2018 to 11-Mar-2018 (PST)
  • Customer Service
  • Gretna, LA, USA
  • $40,000 annually depending on experience
  • Salary
  • Full Time

Are you an experienced HVAC Dispatcher who is great on the phone and knows how to provide top-quality customer service? If so, your talents will directly contribute to the services we provide to the residents and businesses of the New Orleans area and we encourage you to apply for this opportunity. Base pay for the HVAC Dispatcher position is $40,000 annually depending on experience. We are ONLY looking for people who are serious about their career. Please join us in our mission to ensure customer satisfaction. Apply today!

Benefits for the HVAC Dispatcher Position

As part of our company, we believe in all our employees and offer the opportunity for advancement. We are happy to offer our HVAC Dispatcher a competitive base salary of $40,000 depending on experience. We also offer a generous benefits package.

A Day in the Life of an HVAC Dispatcher

The Dispatcher position will provide fast and friendly customer service to both internal and external customers. They will manage day-to-day workflow efficiently while providing best in class service to our customers. The Dispatcher will spend their time organizing, prioritizing, and equally dividing the incoming customer orders to available Field Technicians and communicate with technicians and other departments via email, text message and phone. The Dispatcher will utilize their customer service skills to answer incoming calls related to service, billing, and other departments and educate customers in choosing services and products. In addition, they will make outbound calls to schedule, confirm, and survey upcoming or completed appointments. They will manage customer concerns and work to resolve them efficiently and effectively. The Dispatcher will perform other assigned duties as directed by management.

What you Need to be Qualified for the HVAC Dispatcher Position

  • Minimum 2 years' dispatch experience, preferably in the home services industry
  • Some college preferred
  • Computer skills and data entry skills
  • Excellent verbal and written communication skills with associates, superiors, vendors, and customers
  • The ability to multi-task in an ever-changing environment with minimal supervision
  • Ability to time manage efficiently

We understand your time is valuable and that is why we have a very quick and easy application process. If you feel that you meet the qualifications and have the desire to work with the best in the business, please fill out our 3-minute mobile-friendly application so that we can review your information. We look forward to meeting you!

Background and Drug Screening will be done before an offer is made.

ACH Specialists
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